IT Associate

Employer: Exiger
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 06.12.2021
    Short company description


    At Exiger we work everyday to make the world a safer place to do business in. Our experts and technology help clients prevent breaches, respond to risk, remediate issues and monitor activities. We are searching for people who think creatively to solve complex problems related to governance, risk and compliance thus delivering first class solutions for our corporate and government partners.

    Exiger’s core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.

    Requirements

    Knowledge & Skills
    •Ability to interact with internal Executive stakeholders at all levels of the company.
    •Possess the ability to establish relationships which will facilitate Exiger’s information security and business operating model goals.
    •Team player and self-starter willing and capable of working in a global and diverse business environment with a fast-paced executive team.
    •Ability to meet stringent deadlines and manage multiple projects and objectives simultaneously.
    •Strong executive written, verbal and interpersonal skills.
    •Strong program and project management skills.
    •Strong troubleshooting skills with the ability to find effective solutions to issues.
    •Ability to help users efficiently both in person and remotely.
    •Strong working knowledge of Apple computing including DEP, building & configuring images.
    •Strong Experience in working with Jamf.
    •Experience with working on MAC’s in a Windows domain environment
    •MDM products such as AirWatch
    •Automated deployment of MAC software and updates.
    •Working knowledge of WebEx and/or WebEx teams.

    Professional Experience Required
    •Bachelor’s Degree required in Computer Science, Information Systems, Computer Engineering or related area of study.
    •Minimum of four years of experience supporting users in a Mac OS environment.
    •Experience in the Financial Services Industry or comparable experience working as an advisor to a Financial Services Organization is preferred.
    •Experience supporting a global company with multiple offices is a plus.

    Responsibilities

    Key Responsibilities
    •Support the execution of Exiger’s IT strategic plan and roadmap based on IT technology trends and emerging solutions.
    •Deliver IT services to internal and external customers - includes direct staff as well as service providers.
    •Maintain a high level of end user satisfaction by resolving issues and requests in a timely manner.
    •Manage the review of user access to Exiger systems and data.
    •Work with the IT & Security team to assess, design and implement emerging security technologies and controls to resolve emerging issues and risks.
    •Implement technology to streamline process or make them more effective.
    •Manage small IT projects
    •Manage the user computing function including but not limited to end user computers, WebEx, WebEx teams, and other enterprise services.

    Other info

    About Exiger

    At Exiger we work everyday to make the world a safer place to do business in. Our experts and technology help clients prevent breaches, respond to risk, remediate issues and monitor activities. We are searching for people who think creatively to solve complex problems related to governance, risk and compliance thus delivering first class solutions for our corporate and government partners.

    Exiger’s core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.

    We at Exiger are committed to equal opportunities and diversity. To remain an equal opportunity employer, we intend that no qualified job applicant or employee shall receive less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion or political belief, disability or age. There will be equal opportunities in the recruitment, training and development and promotion of employees.