Application Support Specialist

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Employer: Honeywell
Domain:
  • Engineering
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.11.2021
    Short company description

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Requirements

    Skills / Experience:

    Bachelor/Master Degree in Engineering or IT.
    Relevant software/IT background including good understanding of SQL server databases.
    Minimum of 3 years of experience with SW application support.
    Capable of providing pre-sale support in providing technical proposal, site survey, presentations.
    Excellent analytical and trouble-shooting skills.
    Very good written and oral communication skills in English.
    German and/or French is preferred but not mandatory.
    Good ability of working with global distributed team.
    Presentation skills (including ability to deliver training courses desirable).
    Site experience such as installation and/or commissioning is preferred.

    Responsibilities

    The future is what we make it.

    When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.

    Are you ready to help us make the future?

    We have an opportunity for a Manufacturing Execution System Application Engineer (Pulp & Paper) ​in our Honeywell Connected Enterprise (HCE) department in Bucharest.

    ​Incumbents may be assigned to ongoing projects and successful performance of the work requires an extensive professional competence as well as skills in proactively coordinating work with customer, other Honeywell offices and contractors. The individual will be responsible for project components including design inputs, tools, documentation, deliverables and schedule. We require an individual with an ability to function independently and undertake various roles within the project team as needed. The successful candidate will be able to independently carry through a project on time, on budget and to the satisfaction of the customer. However, this individual will be supported by Technical Leads and Engineering Leader when needed.

    You will be required to work in a project environment - designing, documenting and delivering Honeywell solutions in place at various end-client locations in the Europe and North Africa (ENA) regions of the Honeywell business to clients against customer specifications and prepared proposals. These solutions involve multiple different industrial software applications such as OptiVision suite and more.

    MES Application Engineer Responsibilities:

    ​- Project Execution Responsibilities
    MES Application Engineer is part of the project team doing design, development and testing of the implementation effort for the complete P&P MES project along with its associated applications.
    Involvement in special applications (Integration work such as ERP and more).
    Participation to the Business Compliance Study (BCS) with Business consultant & support driving Honeywell standard MES Solutions.
    Manage the technical configuration of the solution.
    Producing and/or verifying project/program documentation Acceptance Test Procedures, As-built and project/program close out presentations.
    Adhere to project standards and customer expectations.
    Coordinate with Local & GES team to ensure an on-time delivery & quality deliverables.
    Support and manage software delivery, integration testing and project startup activities.
    Proactively collaborate with DE to ensure development schedules are properly aligned to the project requirements when applicable.

    -Customer Facing Responsibilities:
    MES Application Engineer collaborates with Customer super users as well as end users.
    Customer management involves requirements gathering, design review, test plans, data conversion, server configuration and product training.
    Monitoring progress on an agreed upon basis for certain set of project responsibilities.
    Support and advise on startup activities.
    Maximize using the Standard Solutions during the BCS.

    -​In service mode:
    Support the customers for all business and technical related issues (Service Requests, analysis of needs & quotation).
    ​Gather the needs for additional services and get a Business Consultant Support whenever required.
    Provide support through 24/7 on-call rotation.
    Conditions: Position may require international travels around the ENA region and to the Global Engineering groups.

    Other info

    Benefits:

    Medical plan provided by Omniasig
    Budget for flexible benefit scheme which can be used for travel, sports, dental scheme, and others
    Transportation budget and fuel cards
    Business Travel Accident Insurance
    Voluntary defined contributory pension plan
    Meal allowance
    Paid vacation and time off
    ​Honeywell employees are provided Christmas and Children vouchers, as well different family aids.
    If this is your dream role, then we'd love to hear from you.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.