FastTrack Operations Specialist

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Employer: Lugera & Makler
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 22.11.2021
    Short company description

    ...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
    also good-looking!...

    This is in a nutshell the Lugera team in Romania.

    A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

    We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
    We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
    “WE CAN DO IT!”

    And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

    Everyone who applies for a Lugera job is officially a citizen of our republic!


    Executing different operations tasks according to guidance and on time;
    Improving internal processes by identifying gaps or opportunities;
    Providing high quality data back to the product teams to help drive service improvement;
    Facilitating timely and impactful engagement of FastTrack resources to provide technical guidance and share technical expertise with customers and partners;
    Being able to understand internal process and identify possibilities to improve;
    Reporting for the tasks handled;
    Understanding and drive Microsoft Cloud intent, deployment, and adoption across assigned customers;
    Building and maintaining strong relationships with multiple contacts within the assigned customers including executive roles.



    Preferred experience in Project Management or Support;
    Communication Skills – Spoken and written English is a must;
    Analytical skills and attention to details – ability to execute tasks related to internal process and understand inter-dependencies;
    Exceptional collaboration skills on complex multi-faceted programs across multiple groups with varying priorities;
    Strong organizational/time management skills and the ability to manage multiple projects/ tasks simultaneously;
    Ability to work across a “virtual team” that has remote team members and crosses organization boundaries;
    Preferred Bachelor’s degree in Computer Science, Engineering, Math, or equivalent’s experience.

    Other info

    For our client, the largest American software producer in the world, we are looking for an FastTrack Operations Specialist for 18 months contract.