B2B CRM Manager

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Employer: EveryMatrix
Domain:
  • Internet - eCommerce
  • IT Software
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.11.2021
    Remote work: On-site
    Short company description

    EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and has 700 employees in offices across ten countries in Europe, Asia and the US. EveryMatrix was founded in 2008 and remained a founder-owned private company.

    Requirements

    Demonstrable experience in managing CRM such as MS Dynamics or Salesforce.
    Ability to coordinate with multiple stakeholders.
    Highly analytical familiar with data models.
    You possess solid Excel know-how.
    Excellent communication in English written and spoken.
    Understanding of sales funnels and sales processes is an advantage.
    Commercial understanding within the igaming, gambling or betting industry is a plus.

    Responsibilities

    Assure 100% CRM accuracy and hygiene.
    Request and receive feedback from main and adjacent stakeholders.
    Maintain communication with the consultants regarding future implementations.
    Manage the projects or sub-projects related to future implementations.
    Perform CRM data analysis when requested.
    Maintain effective internal communications to ensure that all relevant company functions are kept informed of CRM objectives, activities, and results.
    Plan and deliver CRM strategies to increase adoption and loyalty across our company.
    Improve the current data structure of our CRM platform and ensure it works seamlessly across each arm of our organisation.
    Define the specifications for the CRM adjacent development projects.
    Create and continuously update the user manual.
    Train CRM users according to the chosen processes and flows.

    Other info

    Perks and benefits:
    Headquarters in the heart of the city, at Unirii Square;
    Flexible schedule;
    Private Medical Subscription;
    Daily Catered Lunch;
    Our own in-house gym, health & well-being programs;
    Bookster subscription & Books corner (online and offline);
    Fun corner: pool, ping pong table, PS4, lots of board games;
    Internal & external training;
    Team Activities, Friday Bars, Summer Party & Christmas Party;
    Extra vacation days with every year inside the company;
    Anniversary Gifts;
    Fruits Tuesday.

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