Technical support aftersales

Angajator: ALTEN Romania
Domeniu:
  • Inginerie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Pitesti
  • Actualizat la: 03.12.2021
    Scurta descriere a companiei

    ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN KEPLER.

    Cerinte

    - Bachelor`s Degree in Engineering Politehnica;
    - Minimum 3 - 4 years of experience in the technical documentation field;
    - Good work experience in CATIA, ENOVIA, LOOP;
    - Advanced level of English;
    - Customer-oriented working attitude.

    Responsabilitati

    - Providing the technical information needed to solve vehicle quality problems in after-sales resources;
    - Participating in the documentation of TSO files (recall campaigns);
    - Drafting and validating technical information following pre-established rules;
    - Checking on the applicability and relevance of technical solutions after-sales by performing tests and physical validations on vehicles;
    - Piloting and cross-sectional facilitator to ensure the availability of spare parts for the application of prepared information techniques;
    - Taking part in re-act points between the factory and the VPA to communicate the immediate provisional protections of the customers to the technical posts and the VPA network;
    - Active participation in QRQC-c points for communicating the immediate protections of aux Pole and VPA customers to the grid;
    - Responsible for power supply and maintaining VPA knowledge base;
    - Assisting in actions related to the launch of new vehicles or bodies;
    - Ensuring compliance with cit-specific procedures;
    - Assuring continuous improvement of the activity and active contribution to the actions of analysis of the quality of the cit activity (responsible for technical information).