Russian Order to Cash Officer

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 29.10.2021
    Remote work: On-site
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Advanced level of English and Russian;
    University graduate or student in the final year of studies;
    Basic domain knowledge (supply chain, logistics);
    Previous work experience, preferably in SAP (SD/MM module), Logistics, Supply chain, Order Management or Customer relations management is an advantage;
    Experience in International trading, Fiscal policies, Tax structure is an advantage;
    Good working knowledge of MS Office (especially Excel);
    Good verbal & written communication skills;
    Good Customer service skills;
    Dynamic person, solution-oriented;
    Punctuality & Flexibility;
    Team spirit.

    Responsibilities

    Customer relationship administration;
    Management of all incoming requests/ orders;
    Management of the backlog (orders and orders related requests);
    Billing process management;
    Ensuring correct sending of the customer invoices to the correct recipient, according to procedure agreed with Client;
    Ensuring bank statement posting in SAP for client entity code;
    Incoming cash clearing against customer invoices;
    Client related reports and bad debt provision calculation;
    Addressing all written/ verbal requests and complaints received from the Customer;
    Processing improvements proposals/ implementation.

    Other info

    • Christmas bonus
    • medical services
    • life insurance
    • MyFlexBen Program – a flexible program based on which each employee will have the opportunity to monthly customize the package by accessing a large variety of benefits available to be ordered via an online platform:
     Private Pension Plan;
     Learning and development opportunities (including foreign languages trainings);
     Meal Vouchers & Gift Vouchers
     Tourism Vouchers & Tourism offers in Romania;
     Smart experience (Skydiving, Archery, Horse-riding, Lasertag, Escape Room, etc);
     Transportation (Bus/Subway subscriptions, gas station cards etc)
     Special offers vouchers & products (Children&Parents, Sport&Wellness, Telecom&IT, Fashion, Hobby, etc).

    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

    DKWT

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