Global HR Operations Consultant SuccessFactors Employee - TSR

Job description:

The role "Global System Business Consultant", as part of Global People Services - HR Systems Operations, is central for sustaining and enhancing continuous improvement and operations for our global team processes and systems. Your core responsibilities and tasks will be:

* Ensure and control defined support processes to keep service level agreements (incident management, user requests, change requests);
* Create and continuously improve technical and operational documentation for our internal processes;
* Participating in global projects and support of projects during the rollout, the implementation of process and system changes/improvements;
* Install and further develop quality assurance and test methods related to the system;
* Coordinate all quality management activities;
* Planning, controlling and participating in the implementation of functional integration and performance testing;
* System configuration based on functional requirements;
* Central contact for IT;
* Coordination of the global Key User Group;
* Manage user authorization;
* Manage tasks & processes within a complex matrix organization;
* Prepare and support process review and root cause analyze.

Job requirements:

* University degree, preferably in areas of Human Resources/Business Administration, Information Technologies;
* High interest in working with HR Information Systems;
* Experience in an HR/Operations/Technology environment;
* Ability to handle various stakeholders (cooperate with project managers, stream lead or HRIT);
* Practical experience in international environment and cross cultural competence is beneficial;
* Good Excel knowledge (pivot reports, VLOOKUPS, and charts);
* Analytical and problem solving experience;
* Good user knowledge of SAP, cloud systems or equal HR applications desirable and experience in the area of Human Resources and related processes;
* Mandatory advanced English language skills;
* Experience in ticketing systems is a plus;
* Ability to work in a team environment;
* Willingness to travel;

What we offer:

* Integration Program in a professional, young & dynamic team;
* Competitive Salaries;
* Flexible program;
* Health & Wellness (Private Health and Life Insurance, Sport activities etc.);
* Professional Development Opportunities;
* International Work Environment.