Global HR Operations Consultant SuccessFactors Employee - TSR

Employer: Continental
Domain:
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 01.12.2021

    Job description:

    The role "Global System Business Consultant", as part of Global People Services - HR Systems Operations, is central for sustaining and enhancing continuous improvement and operations for our global team processes and systems. Your core responsibilities and tasks will be:



    * Ensure and control defined support processes to keep service level agreements (incident management, user requests, change requests);
    * Create and continuously improve technical and operational documentation for our internal processes;
    * Participating in global projects and support of projects during the rollout, the implementation of process and system changes/improvements;
    * Install and further develop quality assurance and test methods related to the system;
    * Coordinate all quality management activities;
    * Planning, controlling and participating in the implementation of functional integration and performance testing;
    * System configuration based on functional requirements;
    * Central contact for IT;
    * Coordination of the global Key User Group;
    * Manage user authorization;
    * Manage tasks & processes within a complex matrix organization;
    * Prepare and support process review and root cause analyze.


    Job requirements:



    * University degree, preferably in areas of Human Resources/Business Administration, Information Technologies;
    * High interest in working with HR Information Systems;
    * Experience in an HR/Operations/Technology environment;
    * Ability to handle various stakeholders (cooperate with project managers, stream lead or HRIT);
    * Practical experience in international environment and cross cultural competence is beneficial;
    * Good Excel knowledge (pivot reports, VLOOKUPS, and charts);
    * Analytical and problem solving experience;
    * Good user knowledge of SAP, cloud systems or equal HR applications desirable and experience in the area of Human Resources and related processes;
    * Mandatory advanced English language skills;
    * Experience in ticketing systems is a plus;
    * Ability to work in a team environment;
    * Willingness to travel;

    What we offer:



    * Integration Program in a professional, young & dynamic team;
    * Competitive Salaries;
    * Flexible program;
    * Health & Wellness (Private Health and Life Insurance, Sport activities etc.);
    * Professional Development Opportunities;
    * International Work Environment.

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