Creative Specialist

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Employer: GoDaddy
  • Customer Support - Client Service
  • Marketing
  • Media - Journalism
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • nationwide
    Updated at: 23.12.2021
    Short company description

    GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success.


    Your experience should include…

    Exceptional competency writing in UK/US English
    A confident customer communicator and positive teammate
    Proven experience as a content writer
    An eye for detail with a talent for storytelling
    The ability to simplify complex information and jargon-rich language
    A high degree of integrity, and resilience when giving and receiving direct feedback
    Excellent analytical and editorial skills
    Drive, and the ability to work on own initiative without direct supervision


    What you'll get to do...

    As a Creative Specialist, you will help customers take their online presence to the next level, with GoDaddy’s rapidly growing range of entry level service offerings, which currently include Website Maintenance requests and Free Starter Site content creation. Working in a fast-paced, creative environment, you will be writing compelling and optimised website copy for a wide range of industry and business types, following our internal best practices and using our specific house style to brief the build team.

    Reviewing all website update requests from customers, to ensure work requested is within scope for both the Creative Specialist and Website Builder teams
    Ambitious / guiding customers when requested work is outside of scope
    Creating engaging website content from minimal briefs and limited assets
    Applying editorial standard methodologies to optimise large amounts of content when required
    Understanding and utilising the connection between tone of voice and target audience
    Ensuring website content follows a templated structure, with good user experience in mind
    Proofreading your own content to catch any mistakes or typos
    Taking ownership of copywriting and update tasks, managing deadlines and projects through to completion as part of a shared workload

    Other info

    Your safety is our number one priority. Our office is in Iasi but, for now, we have shifted to working from home.