Threat Engagement Manager

Secureworks® (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

Secureworks® (NASDAQ: SCWX) is a global cybersecurity leader that protects customer progress with Secureworks® Taegis™, a cloud-native security analytics platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

Role Overview

Secureworks is a leading cybersecurity organization that has just launched Red Cloak Threat Detection & Response, a new cybersecurity product that will enable IT professionals worldwide to monitor and secure their environments. We’re hiring a Threat Engagement Manager that will stay engaged to assist service delivery around the TDR product.

As a Threat Engagement Manager, your primary role will be to partner with and advise clients on security posture improvements and risk reduction through periodic review and presentation of security metrics, the threat landscape, and the client's environment.

Requirements

- Minimum of 5 years of experience in information security or related field
- Thorough understanding of TCP/IP, IDS, Firewalls, WAF, SIEM, and Log Retention fundamentals
- Knowledge and application of endpoint security
- Knowledge of adversarial attack methods and technologies
- Knowledge of network security that pertains to communications, computer system environments and related infrastructures

Skills and Abilities
- Ability to have consultative conversations with the customer
- Understanding of threat hunting methodologies using both endpoint and network-based telemetry
- Ability to adjust in a fast-paced multidisciplinary environment, prioritize efforts, manage customer expectations, and possess professional negotiation skills
- Must possess strong communication skills to be able to conduct presentations (remote and in person) to large groups – build and deliver, metrics, analysis, threat landscape, observations/recommendations
- Familiar with root cause analysis writing and delivery
- Ability to mentor peers and team members
- Strong problem solving, analytical skills, and maintaining a sense of ownership
- Works independently with minimal supervision; self-starter and highly motivated
- Ability to work effectively across functional teams; assist and/or provide guidance to internal teams in establishing appropriate priority of issues

Certifications:
- CISSP, GCIA, GCFA, GSEC or equivalent

- Participate in the customer onboarding process to understand the environment
- Understand the customer's operating environment as it applies to the services that Secureworks supports
- Collaborate with customers to learn about established security controls within their environment and value they will add to security event analysis within the Secureworks platform
- Periodically meet with the customer to provide security guidance to develop and deliver strategic recommendations that will help improve their security posture
- Assist customer in tuning recommendations to tailor services to their needs
- Provide customers insight into new detectors being deployed and how they improve security efficacy
- Maintain updated customer profile and pertinent information in internal operational support systems
- Research, evaluate, and stay current on emerging tools, techniques, and technologies
- Acts as a mentor, working side by-side with other personnel in an advisory, support and training role

Here are more reasons to join our team!

Take a look at what we offer and feel free to reach out to us for more details!

- Development programs and cybersecurity training/ certifications – because we grow together;
- Internal Career Progression Plan for top performers - we encourage you to follow internal opportunities;
- Regular workshops – we are the largest community of cybersecurity experts and we enjoy sharing our best practices during our Communities of Practice and to our trainees;
- Work from home policy – your time matters;
- Medical and Dental subscription – flexible package and you can include your family members;
- Life Insurance;
- Annual Performance Bonus;
- Meal tickets.

Why work with us?

Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.