German Support Analyst in Krakow

Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Abroad
  • Updated at: 19.10.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Ability to troubleshoot technical issues and communicate complex topics simply to a non-technical audience
    Analytical skills, technically minded and highly detail oriented
    English - C1 level
    German - C1 level

    Optional:-

    College degree or relevant experience
    working experience in IT support
    Google products knowledge (Google AD manager)
    Knowledge in HTML / CSS / JavaScript

    Responsibilities

    Troubleshoot and resolve ad serving, reporting and creative issues.
    Provide guidance and consultative technical expertise to publisher customers
    Serve as point of contact for internal projects led by our escalation management team to improve client experience and operational effectiveness

    Other info

    •Life insurance

    •Private health insurance

    •MultiSport Card

    •Subsidy for foreign language courses

    •Christmas and holiday bonuses

    •Clear career path in a growing multinational organization

    Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

    DKHK