Senior Network Engineer
Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of an IT group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.
What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.
Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.
Create/Plan cost effective solutions
Propose cost savings and consolidations
Drive and implement solutions
Configure/integrate solutions to network
Maintain a stable and optimized network
Act on continuous improvement plans
Taking the lead in escalations for high profile incidents, taking personal ownership of communication / escalation as necessary
Contribute to the training and awareness of current and new staff;
Participate in the out-of-hours on call rotation providing expert and professional technical support to the business
Receive and resolve incidents and Service Requests (SR’s) via the incident management tool while adhering to the associated SLA
Raise/implement Change Requests via the service management tool
Attend meetings relating to the on-boarding of new systems, clients, stakeholders into Technology Support.
Delivering detailed HLD documents
Maintains architecture and design guideline documents and templates
Take part in on-call rotations
Experienced network professional
Have a bird’s eye view of the World
Customer focused and comfortable with dealing with senior stakeholders
Able to juggle multiple tasks with deftness and attention to deadlines.
Excellent attention to detail and an unfaltering desire to deliver exceptional service
Culturally fluent and able to engage people from a range of backgrounds and cultures
Work proactively and identify gaps and highlight improvements.
Highly comfortable with web, IT
Preferable have an interest in New media and broadcast technologies
The post holder should exhibit experience and skills in the majority of these areas:
Hands on network experience in a large, structured, enterprise environment
Good experience in and strong knowledge of a range of network and security on Platforms including:
F5 Products including LTM / GTM
Juniper and Cisco ISP & Enterprise Routing/Switching
Juniper and Cisco Security appliances
Bluecoat proxy appliances
Good understanding of
TCP/IP and networking technologies/protocols
In specific ISIS, OSPF, BGP, MPLS, L3VPN, NG-MVPN, Multicast
Network supporting systems like DNS, NTP
Infoblox and other IPAM solutions
Basic understanding of Linux/Windows is a must
Experience of working in an ITIL controlled environment.
Proven track record of customer liaison and fault management with experience in a support and / or NOC environment.
Play a key part in the lifecycle of new client services, from design and development, through to implementation and on-going support
Carry out issue investigation, troubleshooting and remediation, including root cause analysis.
Perform proactive reviews of the current architecture and configuration to ensure best security practices and standards are applied at all times.
Experience of working under pressure in a dynamic and fast moving technical environment.
Apply and enforce systems security processes, policies and tools as defined by the Head of Information Security, across the business to protect the integrity of systems and to ensure full compliance with corporate and legal requirements
Highlight areas of concern, and ideas for improvement, when there is belief that systems or services could be impacted or improved.
Responsible for ensuring the live environment is available to the business and is not compromised by project developments or routine BAU changes.
Perform firmware/software upgrades to all deployed security technologies on a regular basis to ensure the most appropriate level of security and functionality is maintained at all times.
Advise, and support the Technical Support teams and business managers on security issues
Implement and maintain security policies as defined by the Information Security Manager.
Assist in the development of current operational processes and documentation or creation if they currently don’t exist.