German Technical Support Agent
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DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.Requirements
• Fluent German and English Language
• Good communication skills
• Team player
• A keen eye for details and problem-solving attitude
• Answering phone calls in the mentioned languages, on a priority established by the team leader
• Handling emails/web cases/chats, translating them into the appropriate language, depending on customer requirements, as per the service levels agreed in terms of response time
• Troubleshooting IT problems (incidents)
• Correct and complete documentation of all incidents, with an accurate description of all troubleshooting steps, followed
• Excellent salary
• Private medical insurance
• Professional training provided by experts
• Great chance to develop your career
• Remote from any city in Romania
Our clients are highly reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.
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