Content Moderator with German

Employer: SalesConsulting
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Brasov
  • Updated at: 26.10.2021
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

     Proficiency in German language
     Good command of English language
     Excellent spoken and written communication abilities
     Customer orientation and problem-solving abilities
     Demonstrated analytical skills and attention to details
     Adaptability and capacity to easily find solutions
     Proactive attitude
     Team spirit
     Good PC operating skills and typing speed
     Availability for working in shifts
     Passionate about technology

    Responsibilities

    Processing and resolving technical queries collaborating with internal and external service departments
     Providing individual technical support for business customers, troubleshooting and error resolution
    Case ownership. Central contact person for the customer, up to the final closure of the ticket
    Gathering all relevant information, investigating errors, using troubleshooting tools and processes to fix issues

    Other info

    What do we offer?
     Competitive salary remuneration
     Bonus for performance
     Professional and continuous training
     Building a career within a multinational team