(Remote) IT service Manager Academy

ATOS is a global leader in digital transformation with employees in 71 countries and annual revenue of € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.

The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

What we are looking for:

 Excellent communication skills in EN/DE/FR
 Positive and proactive attitude
 Eagerness to learn
 Customer focus
 Teamplay mindset
 Ambition
 Curiosity

What means to become an IT Service Manager:

 Drive daily operations and Service Level Management for the assigned service(s)
 Primary service contact between the CDE/SDM and delivery organization
 Provide technical leadership in the operational matrix across practices
 Monitor workload and performance of individual resources supporting service(s)
 Proactive analysis of out of line situations and prioritizing with SDM/CDE.
 Lead competency management, skills assessment and development

We add:

 The perfect environment for your development
 The chance to be part of a great mission
 Complete set of trainings delivered by our experts
 Other benefits like:
 Training and certifications: On-going In-depth training with current and emerging products and technologies;
Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;
 Compensation: Competitive salary package and relocation bonus for candidates outside West Area;
Extra vacation days;