Customer Assistance Agent

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Transporturi
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 20.10.2021
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    -Native speakers: Dutch or Flemish and English language B2-C1-level
    -Diploma and degree fresh graduates with fast learning ability
    -Passionate about cars experience in relevant fields is a plus

    Responsabilitati

    -Creating and maintaining a good relationship with the client
    -Handling nаtivе languаgе customеr contаcts, including responding to incoming phone calls and written correspоndеncе.
    -Understanding and resolving the customer request, or creating & agreeing on action plans to lead to resolution
    -Accurate logging of all contacts and following up on action plans using a case management system

    Alte informatii

    -competitive salary
    -performance bonuses
    -paid training (L-V 9:00-18:00-4 weeks)
    -work from home and office
    -language bonus

    Candidates who are not from Bucharest (or Romania) will benefit of relocation support!!!!