Customer Assistance Agent
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
-Native speakers: Dutch or Flemish and English language B2-C1-level
-Diploma and degree fresh graduates with fast learning ability
-Passionate about cars experience in relevant fields is a plus
-Creating and maintaining a good relationship with the client
-Handling nаtivе languаgе customеr contаcts, including responding to incoming phone calls and written correspоndеncе.
-Understanding and resolving the customer request, or creating & agreeing on action plans to lead to resolution
-Accurate logging of all contacts and following up on action plans using a case management system
-paid training (L-V 9:00-18:00-4 weeks)
-work from home and office
Candidates who are not from Bucharest (or Romania) will benefit of relocation support!!!!