6 Months Internship - Barcelona - Intern Customer Success (English French)

Company About Alaya Alaya works to enable companies to build a purpose-driven culture and engage employees to make a meaningful impact, one act at a time. They create experiences that bring out the human side of work so that companies and their employees can do good and measure their actions through our easy-to-use and engaging technology platform. Role description After initial training, your main objectives will be to support the Account Management team to develop further Alaya’s activities and consolidate fruitful existing partnerships. No, you’ll not be doing coffee runs and making photocopies. You will work on strategic projects. You will work A LOT, like every one of us, with clear objectives, milestones and deadlines. This is a 6-month program in a fast-growing start-up. Depending on performance and on your interest, there is a possibility of being offered a permanent position after the program. You will be expected to take responsibilities by learning and proposing new solutions and alternatives to the team. You will be part of a young and motivated group of people who are passionate about making a difference in the world. Alaya offers a great work environment, a challenging and motivating role with the possibility of taking more responsibilities as the company evolves. Working hours Monday to Friday, 09:00am - 5:00pm Responsibilities The main tasks will include the following:

• Organize two major yearly events: Christmas initiative and Step count challenge
• Help defining a roadmap with clients and set metrics to ensure the partnership is a success
• Help companies to launch Alaya internally
• Support and facilitate events such as field volunteering, fundraising and collections
• Find creative ways to boost the engagement of users on the platform
• Provide product support
• Take feedback from users to improve our service
• Brainstorm new solutions and services together with the management team
• Be part of projects/event initiatives

Skills

• Analytical Thinking
• Collaboration
• Creativity
• Critical Thinking

Not included

• Transportation
• Accomodation
• Computer
• Food

Age 18-28
Salary: 700€/Month
Opportunity Fee: 229€ (ONLY if you are accepted by the Company)

You will be Certified as a Global Talent Participant

AIESEC in Bucharest will provide you support such as: application support, arrival pickup, accommodation support, leadership development seminar and cultural integration activities.
Once you make the application an AIESEC representative will contact you via phone as soon as possible and provide to you more information and guidance. Please make sure to check your inbox or spam mail in for the next 3 days after your application.

Slots

• 24 Oct.2021-23 Apr.2022
• Apply before 17 Oct.2021​​​​​​​