Team Leader Accounts Receivable - German

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Employer: WNS Global Services
Domain:
  • Accounting - Finance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 17.09.2017
    Remote work: On-site
    Short company description

    WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.


    WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
    We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.

    Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.

    We are most admired for our people, partnership approach, performance and domain expertise.

    Requirements

    Key Competencies:

    At least two years solid Accounting experience;
    Fluency in German and a good command of English is a must
    People management skills;
    Communication & Influencing skills;
    Adherence to Company values;
    Coaching skills;
    Conflict resolution and problem solving;
    Delegation / follow up;
    Accurate, methodical with detail orientation
    Customer centricity;
    Prioritizing & organizing skills;
    Experience of Oracle or SAP;
    Proficiency in MS office applications and excellent Excel skills.

    Responsibilities

    Overall Purpose:

    A Team Leader will be primarily responsible to ensure process SLA are met or exceeded. Motivates and persuades others to common goals. Has the ability to deliver through people.

    Key Accountabilities:

    Hands on role within an Accounts Receivable Department;
    Responsible for achieving team SLA�s (Service Level Agreement);
    Understands and captures customer baseline data around SLAs and operational metrics transition;
    Monitors Service Levels - Periodic collection and analysis of data received;
    Manages daily work allocation and ensures daily reporting for productivity;
    Sets up Team member appraisal system and conduct them quarterly/yearly and conducts one on ones on monthly basis, quarterly, midyear and yearly appraisals.

    Other info

    What we offer:

    Learning & development
    � Training sessions provided by Company & Client
    � Knowledge sharing initiatives
    � Coaching sessions

    Attractive work environment within a dynamic team
    Motivating salary package based on personal achievements
    Career development within a multinational company

    About us

    WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.

    Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence?

    Then please come and join our team!

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