Senior Business Intelligence Analyst

Acest job nu mai este activ!

Vezi toate job-urile Ascensos Contact Centre active.


Vezi toate job-urile Senior Business Intelligence Analyst active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Vezi toate job-urile in IT Software active pe Hipo.ro

Vezi toate job-urile in Telecomunicatii active pe Hipo.ro

Angajator: Ascensos Contact Centre
Domeniu:
  • Customer support - Client service
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 05.04.2022
    Remote work: On-site
    Scurta descriere a companiei

    Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love.

    Cerinte

    Your experience will include:

    - At least 2 years in a results driven Information environment (within Call Centre would be advantageous) including experience of Management Information; Database analysis and Project Management
    - Experience in the following technical skills Data Warehousing, Data Modelling, Data Mining, SQL, Power BI and SSRS (advantageous)
    - Proven track record in data analytics, providing insight and recommendations for change to influence key decision makers
    - Ability to adapt quickly to any situation providing innovative new methods of analysing data
    - Knowledge of Automation processes
    - Good communicator: balances talking and listening in meetings, communicates complex issues simply and clearly, shares ideas and knowledge with others, ability to influence and challenge in a cross-functional environment
    - Meticulous attention to detail and a passion for excellence
    - Previous line management experience (advantageous)
    - Advanced level of English, both spoken and written

    Responsabilitati

    What you will do:

    - To produce all management information accurately and in a timely manner and to be able to develop reports, suggest improvements and identify discrepancies where necessary
    - Production of analysis resulting in clear recommendations and justification for these decisions
    - Be aware of all new developments (both client and Ascensos led) and their implications, along with maintaining data integrity and governance
    - Supporting the Head of BI, play an active role in meetings with key stakeholders across the business and client base

    Alte informatii

    What we offer:
    - Ability to develop your knowledge- internal Learning and Development Platform
    - Career growth- for lots of job opportunities we select team members who have demonstrated excellent skills and work ethic
    - Engaging atmosphere- we continue to have an engaging online community with diverse and fun competitions and channels
    - Attractive salary package & benefits

    Job-uri similare care te-ar putea interesa:

    BUCURESTI,

    Remote

    Hybrid

    Vezi job-uri similare (584)