Key Account Manager Online

Angajator: INTERBRANDS Marketing Distribution
  • Customer support - Client service
  • Internet - eCommerce
  • Vanzari
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 20.10.2021
    Scurta descriere a companiei

    Established in 1993, Interbrands Marketing & Distribution is today one of the most important companies in the distribution and marketing of FMCG in Romania, and our goal is to remain at the forefront of the supply chain solutions, providing value and quality to our customers nationwide.

    Enjoy the Right Choice!


    Proven work experience as an Online Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
    Understand the overall retail trade structure and digital retail landscape in Romania
    Deep knowledge of digital sales and trade marketing mechanism
    Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization,
    Solid experience with Online and MS Office (particularly MS Excel)
    Experience delivering client-focused solutions to customer needs
    Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    Excellent listening, negotiation and presentation abilities
    Strong verbal and written communication skills
    BA/BS degree in Business Administration, Sales or relevant field


    We are looking for an ONLINE Account Manager to create long-term, trusting relationships with our customers. The Online Account Manager’s role is to oversee a portfolio of assigned online new customers, develop new business from existing clients and actively seek new sales opportunities.

    Serve as the lead point of contact for all online customer account management matters
    Build and maintain strong, long-lasting client relationships
    Develop a joint business plan with key ecommerce customers
    Negotiate contracts and close agreements to maximize profits
    Improve trade investment both contracted and non-contracted focusing on ROI
    Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
    Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    Activate the monthly priorities with executional perfection following fully the retailer’s activity calendar
    Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
    Prepare reports on account status
    Collaborate with sales team to identify and grow opportunities within territory
    Assist with challenging client requests or issue escalations as needed

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