Salesforce Consultant

Angajator: IBM Client Innovation Center Central Eastern Europe (CEE)
  • IT Software
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
  • Cluj Napoca
  • Timisoara
  • Job la nivel national
    Actualizat la: 06.12.2021
    Scurta descriere a companiei

    IBM Client Innovation Center Central & Eastern Europe (CEE) was established in 2012 by joining several centers in Europe. The Delivery Center is part of a global network of 80 similar centers and uses the best IBM methods of work, global processes and techniques. The center has achieved CMMI Level 5 (Capability Maturity Model Integration) and its mission is to provide customers with software solution customized to their global business needs.


    Experience - minimum 2 years of Salesforce CRM Applications
    Good knowledge of consulting skills, business knowledge, and SFDC CRM experience
    Experience in any of the following Salesforce products: Sales Cloud, Service Cloud, Community Cloud
    Knowledge of Agile development practices
    Certified as Salesforce Platform Developer I, App Builder or Salesforce Admin
    Good communication skills


    Your Role and Responsibilities :
    Assists clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications.
    Experience & demonstrate understanding of overall SFDC architecture and platform.
    Effectively run business user design and user experience sessions.
    Uses consulting skills, business knowledge, and SFDC CRM experience to lead business / functional discussions with the client and internal teams (design, build, test teams).
    Demonstrate experience in Agile, Scrum, and Waterfall methods for Software Development Life Cycle (SDLC). Understand client's business pain points and offer solutions to address leveraging platform/ offerings. Provide experience in designing workflow rules to enforce business processes.
    Familiar with executing system and user acceptance testing, user adoption, change management, and training methods.