Start Up Manager

IBM Client Innovation Center Central & Eastern Europe (CEE) was established in 2012 by joining several centers in Europe. The Delivery Center is part of a global network of 80 similar centers and uses the best IBM methods of work, global processes and techniques. The center has achieved CMMI Level 5 (Capability Maturity Model Integration) and its mission is to provide customers with software solution customized to their global business needs.

Leadership
Excellent communication skills
Flexible but assertive
Accountable for actions
Innovation and Out of the Box thinking
Adaptable to new environments
Organized and coordination skills.
Project Management skills
Know-how regarding the IT Management Process (eg. ITIL)
Technical background preferred.
German B2 (be able to conduct a discussion in German only)
English – Fluent
Fast learner

The Startup Manager works as part of an Operations Team in a major multinational company. The service will be provided to a strategic partner and consists in assisting and coordinating the transfer or one or multiple applications from Maintenance to Operations. The Startup Manager acts as liaison between these two parties and needs to ensure the timely and smooth transition from a technical and business compliance perspective (documentation, legal requirements etc.).

Responsible for implementing the ITIL Process (Change Management, Incident Management, Release management anso.).
Act as advocate of Operations
Act as bridge between involved parties
Become an active member of the Project Team and coordinate project
Understand business perspective and major technical aspects of applications
Act as consultant to Project Leader
Review and approve major milestones
Create, track and update necessary pre-requisites from one milestone to another
Plan and agree service levels in the projects and guarantee to meet them.
Assume responsibility for the smooth running of all IT solutions and ensure the solutions are ready for operation and deadlines and cost targets are met.
Support the Project with concern regarding definition of HW and SW infrastructure, Security, Compliance, Data Protection process
Monitoring Planning and implementation
Reviewer for all System documentations (Business Proposal, System Design, Security, Risk, all available System Interface documentation and Handbooks)
Involvement in Testing process, Change Processes
Involvement in Release Management Planning (communication and Go Live Plan)
Agreement for Stabilization Phase Criteria
Responsible for planning the Operational Trainings
Know How of both Agile and Waterfall methodology
Know how of Scrum Framework