2nd Line Engineer TV Distribution

Employer: VON Consulting SRL
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 20.10.2021
    Short company description

    VON Consulting is an HR Consultancy company, providing solutions and services in the following areas: recruitment and executive search, personnel leasing, payroll, administration and training.


    - Linux / Streaming / CDN technologies knowledge

    - Advanced knowledge related to IPTV / OTT concepts and equipment.

    - Basic REST / SOAP API concepts and experience in usage of Postman (or other alternative tools)

    - Proven ability to capture and analyze system / network traces (e.g. Wireshark, Fiddler, Charles)

    - Full understanding of internet protocols like HTTP, RTP, RTCP, RTSP, RTMP, UDP, ARP, ICMP

    - Knowledge related to micro-services based architecture and containerization (Docker, Kubernetes)

    - Basic IP transport knowledge (Routing, Switching, QoS)

    - Understanding of network security concepts including the use of VPNs, ACLs and firewalls

    - Advanced communication skills

    - Capability to work in a multi-national environment

    - Advanced spoken/written English language knowledge


    ✓ Troubleshooting

    • Troubleshoots and resolves complex technical issues in the IPTV / VTV production environments, providing top notch support for our customers.
    • Solves technical issues reported by the monitoring department (Front Office).
    • Performs emergency recovery actions for components in the IPTV / VTV infrastructure.
    • Captures logs and debug information from IPTV / VTV systems.
    • Documents temporary and permanent fixes that were deployed.
    • Develops custom scripts for the automation of certain operational tasks and service monitoring of the TV Distribution systems.

    ✓ Configuration

    • Performs emergency configuration actions in order to solve issues raised after the deployment of changes or during incidents impacting the IPTV / VTV infrastructure.
    • Coordinates and is involved during the implementation of high-risk changes including network upgrade activities, software upgrades and IPTV / VTV infrastructure parameter changes, maintaining the quality of service and avoiding platform dysfunctionalities.

    ✓ Maintenance

    • Implements preventive maintenance actions.
    • Coordinates integration / acceptance testing for new network elements in the IPTV / VTV infrastructure.

    ✓ Professional Development

    • Regularly participates in internal and external training sessions in order to improve their technical skills.
    • Trains the monitoring operators (1st Line) and new employees in TV Operations.