OSS 2nd Line Engineer

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills you are a great candidate:
• Linux/Unix System administration skills
• Computer Science MSc degree or equivalent
• More than 2 years of experience in a telecom environment, performing similar functions, including specific training.

Nice to have:

• Shell Scripting and programming skills (Python, PHP, JAVA, JS, VBA).
• Detailed knowledge of OSS Fixed monitoring systems (ACS, NCE, U2000, Netcool, Nagios, etc.)
• Detailed knowledge of Operation Systems (Windows, Linux, Solaris, HP-UNIX) and Database Administration (SQL, Oracle)
• Proficient with virtualization technologies: VmWare vSphere/ESX, etc.

With these activities you will have a great impact on our business:

• Develops personalized software according to GNO digital agenda (web application, scripts, automation)
• Administer EMS platforms, probing platforms and some OSS critical applications for Vodafone
• Perform troubleshooting, fault handling and implement temporary and permanent corrective actions. Engage with 3rd party support (hardware or software vendors) to ensure problems are solved within the expected time frames.
• Apply daily routine monitoring and health checks on the OSS systems. Implement automated incident detection and optimize the system monitoring.
• Participate in new projects activities, by providing input, implementing or verifying improvements in processes and work instructions, verifying configuration changes.
• Interact with customer technical staff, NOC engineers, operation managers and other groups within Service Delivery organization.

Sounds like the perfect job? We’ve got even more to offer:
• In this pandemic period we have 100% work from home for your safety.
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!
#_VOIS