IT Application Support Specialist
We as METRO are the champion for million of independent businesses in the world. People working at METRO have the possibility to make the difference and create real value to our business customers. With our international wholesale business, we offer a variety of career opportunities to follow your passion and leave your footprints. If you like to work together with 90000 #METROheroes on the success of our customers, then it is time to use this chance and JOIN US!
As a member of our IT team, you will actively contribute to the business success of our company by ensuring the corporate applications well-functioning. You are in constant touch with technology, business and customer experience and play a key role in providing support to our colleagues.
Strong communication skills, autonomy, proactiveness and ambition
Self-motivation to achieve consistently high-quality results
Very good analytical skills and open to ideas and new challenges
Ability to create proof of concepts together with the clients
High interest in continuous learning and development (new tools, technologies, methodologies)
Good understanding of customer needs and being able to prioritize and to use simplicity in complex projects
Ability to understand business processes and connect them to IT Systems logic
Degree in Computer Science or comparable qualification
Experience in supporting ERP applications and working with Oracle/MS SQL System (or large databases) will be an advantage
Proficiency in English
Create and monitor change request/ business requests for local and corporate applications
Provide support and ensure user acceptance tests for ERP / checkout systems
Identify and solve the technical or functional errors (incl. by addressing them to service providers)
Create a full suite of requirements, business, technical and non-functional together with all stakeholders
Ensure Business – IT alignment across projects
Your future company:
Our values: The Guiding Principles are our company values describing how we want to work together at METRO: Leadership by example, Ownership, Power of relationship, Customer success and Sustainable business.
Our people: We are more than a successful wholesaler – we provide solutions for the future. That’s why we are looking for talents with new ideas and the courage to bring them alive.
Our benefits: We’re proud of our people’s achievements, so you’ll be recognized and rewarded for your contribution, and if you have the ambition, you can play a significant role in developing our internationally growing business. We are offering health insurance, meal tickets, vacation bonus, and last, but not least, Friday is a half work day (ends around 14:30).