German Content Labeling Specialist in krakow

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Abroad
  • Updated at: 30.09.2021
    Remote work: On-site
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Proficient level of German and English, min B2.
    Previous experience in data labelling would be an asset
    Education: High School Diploma/GED; Some degree of further education/college desirable
    This job will request working from Monday to Friday from 9 AM – 6PM schedule with the possibility to work in the weekends.
    Willingness and availability to work in Krakow, on-site

    Responsibilities

    Analyze online videos, social media, web page and advertising content for compliance;
    Examine the egregious content which could be in text, image, audio, video or other format daily
    Assist our community and help resolve inquiries empathetically, accurately and on time
    Become and remain knowledgeable about client’s products and community standards
    Make well balanced decisions and personally driven to be an effective advocate for our community
    Display a strong bias to doing what’s right for our community in supporting the client’s mission
    Investigate and resolve issues that are reported on clients site such as requests for account support and reports of potentially abusive content
    Respond to user inquiries with high quality, speed, empathy and accuracy
    Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
    Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
    Enforce Client’s Terms of Use by carefully monitoring reports of abuse on the site
    Review the reported content within agreed turnaround times and standards of quality
    Identify inefficiencies in workflows and suggest solutions

    Other info

    Why use a Recruitment Agency

    You are given extra support in preparing for interviews
    You have a contact person who gives you all the details of the job
    You can ask for your application feedback anytime via email or phone
    You don’t have to face the situation where company do not reply to you for days
    All our services to job seekers are free of charge. We also offer bonus scheme to candidates
    What can we offer?

    Attractive salary
    Stable job offer – employment contract.
    Various trainings (initiating, soft skills).
    Benefits (Private Medical Package, Meal vouchers, Access to wellness programs).
    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.

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