Support Analyst in Krakow - German wanted

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • nationwide
    Updated at: 20.09.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Ability to troubleshoot technical issues and communicate complex topics simply to a non-technical audience
    Analytical skills, technically minded and highly detail oriented
    English - C1 level
    German - C1 level

    Optional
    College degree or relevant experience
    working experience in IT suppor
    Google products knowledge (Google AD manager)
    Knowledge in HTML / CSS / JavaScript

    Responsibilities

    Troubleshoot and resolve ad serving, reporting and creative issues.
    Provide guidance and consultative technical expertise to publisher customers
    Serve as point of contact for internal projects led by our escalation management team to improve client experience and operational effectiveness

    Other info

    Life insurance
    Private health insurance
    MultiSport Card
    Subsidy for foreign language courses
    Christmas and holiday bonuses
    Clear career path in a growing multinational organization

    Why use a Recruitment Agency

    You are given extra support in preparing for interviews
    You have a contact person who gives you all the details of the job
    You can ask for your application feedback anytime via email or phone
    You don’t have to face the situation where company do not reply to you for days
    All our services to job seekers are free of charge. We also offer bonus scheme to candidates

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.