Front Office Agent

GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.

• Previous experience in Front Office (Hotel) is mandatory;
• Previous experience of working with Opera software and very good computer skills;
• Fluency in English;
• Hands-on approach with a can-do work style;
• Commitment to delivering exceptional guest service with a passion for the hospitality industry;
• Ability to find creative solutions taking ownership for duties and tasks assigned;
• Personal integrity, with the ability to work in an environment that demands excellence;
• Strong communication skills;
• Availability to work on shifts (including night shift).

• Answering and transferring phone calls;
• Checking guests in and out of the hotel, taking reservations and interacting with guests to provide the best quality service possible;
• Performing sales and customer service functions related to guest registration, reservations, and revenue collections, in a manner that will ensure hotel guests receive a secure place to stay;
• Ensuring cleanliness of public spaces is maintained.

Benefits:
• Net Salary – 3200 RON / month;
• Medical insurance;
• Free meal in cafeteria/shift;
• Professional development opportunities.