French Customer Service role in Timisoara, Romania

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 12.09.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    B1 French and Good English
    Great active listening skills
    A patient and empathetic attitude
    Strong time management and organizational skills
    Adaptability and flexibility
    Comfortable working in fast-paced environments
    Basic Troubleshooting skills
    Computer Literate
    Basic Phone skills
    In-depth knowledge of a company's products and/or services
    Expertise in the Customer Service Area
    Well-versed in Microsoft Applications or Equivalent Programs
    Google Translate Versatile

    Responsibilities

    Responsibilities (voice)

    Process Outbound Call to validate Importer Information
    Collaborate with other call center professionals to improve customer service

    Responsibilities (non-voice)

    Data Key Entry (financial transactions, customer information, inventor)
    Data update (Verify outdated data and make any necessary changes to records)
    Organize existing data in a spreadsheet
    Verification of Financial and Commercial Documents
    Create spreadsheets to track important customer information and orders

    Other info

    Why use a Recruitment Agency

    You are given extra support in preparing for interviews
    You have a contact person who gives you all the details of the job
    You can ask for your application feedback anytime via email or phone
    You don’t have to face the situation where company do not reply to you for days.
    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.