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French Customer Service role in Timisoara, Romania
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Employer: | DK Global Recruitment |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 12.09.2021 |
Remote work: | On-site |
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.
Requirements
B1 French and Good English
Great active listening skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Basic Troubleshooting skills
Computer Literate
Basic Phone skills
In-depth knowledge of a company's products and/or services
Expertise in the Customer Service Area
Well-versed in Microsoft Applications or Equivalent Programs
Google Translate Versatile
Responsibilities (voice)
Process Outbound Call to validate Importer Information
Collaborate with other call center professionals to improve customer service
Responsibilities (non-voice)
Data Key Entry (financial transactions, customer information, inventor)
Data update (Verify outdated data and make any necessary changes to records)
Organize existing data in a spreadsheet
Verification of Financial and Commercial Documents
Create spreadsheets to track important customer information and orders
Why use a Recruitment Agency
You are given extra support in preparing for interviews
You have a contact person who gives you all the details of the job
You can ask for your application feedback anytime via email or phone
You don’t have to face the situation where company do not reply to you for days.
All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.
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