Testing CRM Senior

Employer: Accenture
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 22.09.2021
    Short company description

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.


    Experience in testing activity of frontend and backend systems like CRM/ SOA / OSS
    Ability to write test plans, test suites and develop testing strategies
    Technical skills to understand the code and to be able to easily communicate with colleagues and developers (Oracle PL/SQL; XML fundamentals in web services)
    Good understanding of telecommunication processes and tools
    Romanian speaker - communication with client and other teams will also be done in Romanian


    The person should be able to interact with the data provided and verify various aspects of it through the available tools. Their affinity to solving intricate issues will be put to great use at multiple steps in the process as fine details need to be analyzed and troubleshooting being required when issues appear. The person will also make use of their communication skills as interaction with various teams happens very often.

    o Verify the integrity of data provided through various systems including and not limited to IT applications related to the delivery and maintenance for fixed and mobile services
    o Design testing strategy and execute testing plan for IT Applications functionalities changes according to technical specifications and business requirements.
    o Generates transformation of data using the tools provided
    o Interprets and verifies that the transformed data is correct
    o Performs various queries in SQL databases for verification and data interaction purposes
    o Raises, follows and analyses defects
    o Collaborate with various development, testing and business teams and directly communicates with them
    o Offers support to development and business teams when required
    o Generates and verifies various testing reports
    o Assists testing team members with tasks and can offer guidance and training if / when required

    Other info

    Nice to have
    Ability to learn new tools and processes
    Proactive approach. Passion for analysis and troubleshooting
    Able to communicate with multiple teams and / or higher management
    Good skills of Microsoft Office suite, especially Excel / Word.
    Resilient to change
    Ability to work with custom SQL databases
    English basic conversational, written and spoken
    Knowledge of JIRA and Confluence
    Analytical, detail orientated
    Experience in writing scripts for automation testing of IT applications
    Ability to be self-manage, without the need for continuous supervision and support