Testing CRM Senior

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Needed
Experience in testing activity of frontend and backend systems like CRM/ SOA / OSS
Ability to write test plans, test suites and develop testing strategies
Technical skills to understand the code and to be able to easily communicate with colleagues and developers (Oracle PL/SQL; XML fundamentals in web services)
Good understanding of telecommunication processes and tools
Romanian speaker - communication with client and other teams will also be done in Romanian

The person should be able to interact with the data provided and verify various aspects of it through the available tools. Their affinity to solving intricate issues will be put to great use at multiple steps in the process as fine details need to be analyzed and troubleshooting being required when issues appear. The person will also make use of their communication skills as interaction with various teams happens very often.

o Verify the integrity of data provided through various systems including and not limited to IT applications related to the delivery and maintenance for fixed and mobile services
o Design testing strategy and execute testing plan for IT Applications functionalities changes according to technical specifications and business requirements.
o Generates transformation of data using the tools provided
o Interprets and verifies that the transformed data is correct
o Performs various queries in SQL databases for verification and data interaction purposes
o Raises, follows and analyses defects
o Collaborate with various development, testing and business teams and directly communicates with them
o Offers support to development and business teams when required
o Generates and verifies various testing reports
o Assists testing team members with tasks and can offer guidance and training if / when required

Nice to have
Ability to learn new tools and processes
Proactive approach. Passion for analysis and troubleshooting
Able to communicate with multiple teams and / or higher management
Good skills of Microsoft Office suite, especially Excel / Word.
Resilient to change
Ability to work with custom SQL databases
English basic conversational, written and spoken
Knowledge of JIRA and Confluence
Analytical, detail orientated
Experience in writing scripts for automation testing of IT applications
Ability to be self-manage, without the need for continuous supervision and support