Customer Experience Professional With French

Employer: Honeywell
Domain:
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 21.09.2021
    Short company description

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Requirements

    Qualifications:

    Bachelor's degree is not mandatory but is preferred
    Advanced English and French speaking and writing skills
    Minimum 3 years of past experience
    SAP knowledge or any similar ERP knowledge
    MS Office Proficiency
    Some financial understanding
    Order Management or Logistics experience

    Responsibilities

    Responsibilities:

    Establish, develop, and maintain effective working relationships with UOP's customers
    Align UOP order processing procedures to rationalize customer specific requirements within UOP business operating guidelines
    Direct the Master Data Group to create new SAP customer numbers and advise them of any customer master data changes
    Create SAP sales orders based on Sales Order Form and knowledge of UOP contracts, quotes, customer purchase orders, letters of credit and other negotiable documents. Maintain status updates / coordination with internal functional areas
    Create shipments and deliveries to arrange shipments, inclusive of selecting freight vendor / quotes / paying freight bills
    Track deliverables. Communicate directly with the customer and UOP project managers regarding deliverables, sales and withholding tax and issuance of PO's
    Request opening (by Treasury) of Stand-By Letters of Credit and Bank Guarantees using templates from signed agreements or, if absent, by coordinating acceptable templates between the customer and Honeywell Treasury
    Correspond directly with the customer on issues affecting payment, or any product returns

    Other info

    We offer:

    A culture that fosters inclusion, diversity and innovation
    Market specific training and ongoing personal development
    Career growth opportunities
    Experienced leaders to support your professional development
    International work environment
    If this is your dream role, then we'd love to hear from you.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.