Product Owner Salesforce Service Cloud

Noi suntem Mega la puterea 12.000! Si pentru ca suntem intr-o continua dezvoltare, cautam oameni talentati care isi doresc sa faca parte din Comunitatea Mega, o comunitate bazata pe un mediu de lucru stabil, sustenabil si responsabil social. 

Vino si tu in #ComunitateaMega!

Our ideal candidate is always looking for ways to improve our customer service and support: make it better, faster, and more user-friendly. You are responsible for producing Salesforce Service Cloud technology solutions from concept to delivery that satisfy business needs in alignment with our overall strategy. We offer a modern office location where we meet at least 2 or 3 days per week (post-Covid)

Qualifications
• 3+ years' of experience with Salesforce Service Cloud
• Knowledgeable about business process in customer service and support.
• Prior experience as a product owner, business analyst, application manager, functional analyst/lead or domain lead
• Excellent written and verbal English communication skills
• Scrum or Agile experience (nice to have)

How will you make an impact
• Discover and make visible the future product your customers are waiting for
• Consistently deliver fit for purpose solutions to our internal and end Customers
• Sustain motivation and engagement with our Scrum Team and stakeholders
• Manage Product Backlog for maximum value and minimum effort
• Continuously improve the product and processes
• Work cross-functionally to gather responsibilities, customer feedback, and communicate priorities

Apply now or learn more
We kindly ask you not to send a standard motivation letter, but to formulate an answer to the following questions for yourself. We will discuss these further on in the process:
• Why would you like to work for Ahold Delhaize?
• Why do you think you will be successful in this position, and what kind of skills do you bring for this role?
• What is one of your personal strengths and one skill you wish to improve or develop?
Not sure you are a "match" or do you have any questions about the job?
Feel free to contact me via LinkedIn.

Looking forward to welcome you in the world of AholdDelhaize!

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