Application/Cloud Support Specialist

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Needed:
1. 3-5 years switching and routing experience, preferably on Cisco equipment.
• Experience in configuring switches and troubleshooting issues, inclusive for Nexsus 5k and 7k series
• Experience in configuring routers and troubleshooting issues, dynamic routings OSPF, EIGRP and BGP
• Network performance monitoring, troubleshooting network problems and outages, scheduling upgrades
2. 3-5 years managing firewalls, inclusive Cisco ASA. Ability to choose, deploy, support, and troubleshoot firewalls
3. Experience in configuring and troubleshooting issues, Site-to-Site VPN, Remote Access VPN, and other firewalls features.
4. 1-3 years Knowledge of VoIP technologies such as Cisco Call Manager configuration, gateways, IP telephony, Webex
5. 1-3 years of managing Citrix Netscaler, configuring load balancing, virtual servers, services, content switching, policies, certificate installing and upgrading.

PRINCIPAL SCOPE:
 Network IT Operations professional to support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.

POSITION REQUIREMENTS:
 Manage complex networks working with core technologies, optimizing infrastructure and keep applications secure and performing efficiently.
 Responsible for planning, needs analysis, technical and cost justifications for the implementation of LAN / WAN systems in Core Infrastructure (Corporate Data Center & Corporate Data Network) of the client
 Configures and troubleshoot Layer2/Layer3 network protocols: OSPF, EIGRP, BGP, RIP, HSRP, VRRP, Ether-channel, Spanning-tree, QoS, VTP, 802.1x, IGMP, port-security, DHCP Snooping
 Configures and troubleshoot security solutions (IPSEC VPN, SSL VPN, IPS, Cisco ACS)
 Configures and troubleshoot load-balancing solutions (Cisco CSS, Cisco ACE, Citrix Netscaler).
 Configures and troubleshoot VoIP solutions (Cisco Call Manager, Cisco Call Manager Express)
 Evaluates requirements for improvement / development, identifies omissions and errors in requirements and recommends network system solutions that meet the requirements of customers
 On request provides technical advice for issues related to network design, implementation and interconnection
 Provides support in ongoing IT projects, by installing / configuring IT network equipment
 Carries out activities related to the stabilization, standardization and optimization of the managed IT Network, to guarantee their proper, accurate and efficient functioning.
 Creates and maintains on-going network documentation (low level design, high level design documents)

Nice to have:
 CCNP (Cisco Certified Network Professional) certification
 Cisco certification