IT Consultant for Virtual Event Solutions - IT TSR

Employer: Continental
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 26.09.2021

    Job Description:

    - Being central IT contact for all virtual and hybrid event types (e.g. meetings, classroom trainings, workshops, conferences/conventions, townhalls);

    - Conceptional consultancy of our customers on technical event execution and the definition of the right tool set up;

    - Coordinate all requests related to the virtual event service;

    - Build strong relationship with service owner to identify virtual event relevant feature and solution updates within the existing DWS portfolio;

    - Manage the virtual event service information flow to all relevant stakeholders, including communication planning and change management;

    - Identify and evaluate new technology trends as well as "white spots" for relevant event use cases by doing research and monitoring current market trends;

    - Develop and continuously improve the landscape of virtual and hybrid event tools across our DWS portfolio;

    - Optimize the virtual event service with continuous service improvement from technical, process and user experience side to ensure the efficiency and quality of virtual events within Continental;

    - Ensure high customer satisfaction with the virtual event service and good service adoption.

    Job Requirements:

    - University Degree in Computer Science, Business Administration, Business Informatics or similar educational background;

    - Background in knowledge or information management appreciated ;

    - Technical knowledge about or work experience with collaboration and communication technologies e.g. M365;

    - Excellent communication skills and fluent in English;

    - Ability to cooperate effectively with technical and non-technical colleagues at all levels of the organization;

    - Motivation to provide an excellent customer service and ability to demonstrate customer orientation;

    - Very good organization and moderation skills;

    - Ability to work independently and take initiative within a global, virtual team.

    What we offer:

    - Integration Program in a professional, professional, young & dynamic team;

    - Competitive Salaries & Benefits;

    - Health & Wellness (Private Health and Life Insurance, Sport activities etc.);

    - Professional Development Opportunities (in Technical and Managerial Area);

    - Stability;

    - International Work Environment & Traveling Opportunities;

    - Flexibility Program including flexible hours, mobile work and sabbaticals.

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