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IT Consultant for Virtual Event Solutions - IT TSR
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Employer: | Continental |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 01.12.2021 |
Remote work: | On-site |
Job Description:
- Being central IT contact for all virtual and hybrid event types (e.g. meetings, classroom trainings, workshops, conferences/conventions, townhalls);
- Conceptional consultancy of our customers on technical event execution and the definition of the right tool set up;
- Coordinate all requests related to the virtual event service;
- Build strong relationship with service owner to identify virtual event relevant feature and solution updates within the existing DWS portfolio;
- Manage the virtual event service information flow to all relevant stakeholders, including communication planning and change management;
- Identify and evaluate new technology trends as well as "white spots" for relevant event use cases by doing research and monitoring current market trends;
- Develop and continuously improve the landscape of virtual and hybrid event tools across our DWS portfolio;
- Optimize the virtual event service with continuous service improvement from technical, process and user experience side to ensure the efficiency and quality of virtual events within Continental;
- Ensure high customer satisfaction with the virtual event service and good service adoption.
Job Requirements:
- University Degree in Computer Science, Business Administration, Business Informatics or similar educational background;
- Background in knowledge or information management appreciated ;
- Technical knowledge about or work experience with collaboration and communication technologies e.g. M365;
- Excellent communication skills and fluent in English;
- Ability to cooperate effectively with technical and non-technical colleagues at all levels of the organization;
- Motivation to provide an excellent customer service and ability to demonstrate customer orientation;
- Very good organization and moderation skills;
- Ability to work independently and take initiative within a global, virtual team.
What we offer:
- Integration Program in a professional, professional, young & dynamic team;
- Competitive Salaries & Benefits;
- Health & Wellness (Private Health and Life Insurance, Sport activities etc.);
- Professional Development Opportunities (in Technical and Managerial Area);
- Stability;
- International Work Environment & Traveling Opportunities;
- Flexibility Program including flexible hours, mobile work and sabbaticals.
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