Systems Engineer - Hosting, Network & Connectivity
We are looking for a Systems Engineer in the Capital Markets Infrastructure Service area.You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.
What will you be doing:
Work closely with ISS Fabric teams on existing and future book of work for improvements on Network, Hosting and Connectivity expertise with business facing focus;
Act as contact and liaison point for multiple business areas into ISS shared fabric groups, especially for approved projects (like DC migrations);
Provide dedicated point of contact for escalation by business areas for incidents and post incident reviews;
Co-ordinate, manage and maintain documentation on the environment without duplication;
Drive forward improvements to the environment without compromised priorities;
Assist with ISS driven initiatives where business drivers are in play;
Provide subject matter expertise including advanced engineering;
Provide insight into new technologies, drive and/or co-ordinate improvement projects and POCs;
Manage, deliver and monitor a number of key improvements to the current systems and infrastructure;
Drive enhancements to the environment through to implementation;
Provide an advanced level of support to the existing environment when required;
Proactively ensure the highest levels of systems and infrastructure availability;
Monitor IT Infrastructure performance for potential bottlenecks, identify possible solutions, and work with engineers to provide resolution;
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks;
Participate in the design of information and operational support systems;
Work with Issues Tracking System to ensure services are provided according to relevant SLA(s);
Escalate risks and issues and provide frequent status reports and for management;
Write and maintain appropriate documentation for manual and automated processes;
Understand existing complex environment and be able to easily identify problem areas and undertake successful implementations to resolve and/or mitigate.
What are we looking for:
Subject matter expert with broad understanding in other technical areas sufficient to contribute to broader more strategic discussions as they pertain to Markets:
Experienced in leading the technical recovery of Network related Incidents
Excellent knowledge of Firewall technologies;
Excellent knowledge of leading networking technologies (Cisco (ACI beneficial), Arista, Fortinet Juniper).
Excellent knowledge of PTP (precision time protocol);
Low latency network experience is nice to have;
Experience with SDN (software defined networks), automation and scripting is nice to have;
Experience with technical design process;
Confident in working with technical management and network architects;
Demonstrate competence with working effectively to reflect business needs, service-level and availability requirements, and other technology parameters;
Participate in selection of networking technologies and products for implementation;
Continually update understanding of business and technology status and objectives and respond to strategic design requests as the business evolves;
Strong client communication skills.
We are looking for intellectually curious people, interested in the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you a forward thinker and problem solver, this is the place to be as will be supporting you to fast forward your career.
We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:
Pillar 3 Supplemental Pension
25 days' holiday a year
Private medical insurance
Group life insurance policy
Share Purchase Plan
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.
LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.
We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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