Contact Center opportunities for German / French Speakers
IFUTURE Romania is a recruitment company part of a multinational organisation Thakral Group from Singapore. We want to be the Solution Partner, positioning as the intermediate between the potential of the labor market and the specialized staff need from our portofolio clients.
The values which drives our activity are: Passion, Responsibility, Flexibility, Creativity.
Our goal is to provide high quality recruitment and consultancy services to interested candidates of the romanian labor market, by making them take the right step forward and match goals with individual plans.
- Excellent speaking and writing skills in German / French (C1 level) and English – fluency in speaking and writing correctly and at ease – mandatory
- Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
- Graduate in any discipline / Under graduates
- Willingness to search for required information from customer with a strong focus on solving clients requests
- Proficient in Microsoft Office, Outlook, Social Media is a plus
- Willing to work in a contact center environment with rotational shifts
- Deliver exemplary customer service via phone calls / email / social media
- As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ and airiline companies customers and handle queries about new reservations, changes to existing bookings and other aspects of hotels, services, baggage queries
- Competitive salary package
- Thorough training enabling all team to perform effectively
- Career growth opportunities within an international developing team
- Posibility to work remotely