Portuguese Senior Process Associate in Romania

Employer: DK Global Recruitment
Domain:
  • Banks - Financial Institutions
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 02.09.2021
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Fluent Portuguese and English Language
    • Good communication skills
    • Team player
    • A keen eye for details and problem-solving attitude

    Responsibilities

    • Answering phone calls in the mentioned languages, on a priority established by the team leader
    • Handling emails/web cases/chats, translating them into the appropriate language, depending on customer requirements, as per the service levels agreed in terms of response time
    • Troubleshooting IT problems (incidents)
    • Correct and complete documentation of all incidents, with an accurate description of all troubleshooting steps, followed

    Other info

    • Excellent salary
    • Private medical insurance
    • Professional training provided by experts
    • Great chance to develop your career
    • Remote from any city in Romania


    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.

    Ref:- DKGB