Web developer technical support engineer

We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.

Experience with and proficiency in troubleshooting API problems
Ability to read and understand code and able to write code samples to reproduce
customer issues
Strong troubleshooting skills including the ability to read and understand logs and
stack traces
Familiarity with:
Cloud computing
Web protocols (HTTP, TLS, HTML, CSS, etc.)
SQL (any dialect)
Google Workspace APIs and/or Apps Script
o OAuth
Ability to research using internal knowledge bases and public-facing documentation
(Google Developers, StackOverflow, etc.)
A strong sense of business ownership and customer focus

Desirable Skills
Proficient in at least one of Java, Python, PHP or Go
Experience with Platform-as-a-Service (PaaS)

Provide technical and developer support to customers using client’s office app
products, solutions, and APIs
Identify and document product bugs and feature requests and work with internal
support teams as well as customers to implement effective solutions
Work closely with internal support teams to improve our client’s products
Provide assistance and guidance to users through public forums (third party and
client-owned)

WHAT WE OFFER
Competitive salary package
Advancing opportunities to a level III position
Two months of paid training
Continuous training and certification within our client's products
Teamwork in a multicultural environment, social activities and personal development
Relocation package for candidates living outside of Bucharest.