Insurance (Credit & Surety) with German

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Employer: Genpact
Domain:
  • Insurances - Financial Intermediaries
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • nationwide
    Updated at: 18.09.2021
    Short company description

    We are Genpact. Transformation happens here!
    With a startup spirit and 90.000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands – and we have fun doing it! Now, we’re calling all the rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us!

    Genpact in Romania
    We are #1 in TOP Best Employers 2019 in the BPO category. With more than 3.500 employees in our Cluj-Napoca and Bucharest offices, we are ranked as the largest employer and talent developer in the business services industry. Our service portfolio includes four big domains: Finance and Accounting, Procurement and Supply Chain, Collections and Customer Service and IT infrastructure Management.

    A constantly growing company
    In Romania, Genpact is constantly looking for talents to join our growing teams in Bucharest and Cluj-Napoca. We work exclusively with foreign language speakers for different roles such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement and Order Management.

    Why Genpact?
    While working with Genpact, you will enjoy flexibility reflected in the balance between work and personal life, as well as work from home possibility. At the same time, you will have access to a lot of extensive learning programs like career mentorship and trainings tailored for skills and personal development.

    What you should expect from Genpact?
    In Genpact, we appreciate the efficient and fast decision makers, the ones that constantly come with fresh ideas and those who dare to apply their knowledge to solve real world challenges. For them, we always do our best to mix work with fun.

    What Genpact expects from you?
    As a Genpacteer, your DNA should be filled with high energy levels, innovation, courage and will to learn. And don’t forget: we think and dream in digital!

    Work from an office built like a home!
    In Bucharest, our office is located in Hermes Business Park (300 m from Pipera subway station). The whole building has been built to keep Genpacteers sharp and efficient thanks to the cozy lounges and social areas (6 state of the art relaxation rooms, 400 parking places, bicycle parking with showers, kindergarten, yoga studio soon).
    In Cluj, the Genpact office is located in Riviera Business Center One & United Business Center (near Iulius Mall) and has 4.200 mp, 4 floors, 4 cafeterias and 2 relaxation rooms.

    What are you waiting for? Apply now!

    Requirements

    Minimum qualifications
    • Relevant work experience in a multinational company
    • Communicative level of German B2
    • High School Degree (University graduate or Economic studies are an advantage);
    • Relevant domain experience is an advantage;
    • Previous experience in a BPO/Call Center/Shared Services environment (represents and advantage);

    Encouraged qualifications
    • Personal culture and client management expertise
    • University graduate (Economic profile is an advantage)
    • High motivation and ability to learn
    • Ability to work under time pressur

    Responsibilities

    • Administer client portfolio by creating and updating business partners in the client application system;
    • Capture, amend or cancel client requests and prepare the insurance letter (bond) on the basis of documents received;
    • Prepare overview reports for certain portfolios on the basis of the client’s request;
    • Prepare reports for identifying overdue invoices and notify the clients accordingly;
    • Perform quality check on the active deals based on the available documentation and information captured in the client accounting system;
    • Clarify deviations, incorrect data with SR's internal departments.

    Other info

    What can we offer?
    • Attractive salary;
    • Stable job offers - employment contract
    • Work in a multicultural and diverse environment with employees from over 30 countries
    • Genpact supports professional trainings and great career development opportunities
    • Free access to our award-winning learning platform
    • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts