Service Delivery Specialist (SDS) – Event

Employer: confidential
  • Marketing
  • Advertising
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 27.09.2021

    Must Have Skills
    • Proficiency on any online event platform i.e. ON24, Certain, Cvent etc.
    • Proficient in designing/ developing email Campaigns, Events and Nurture Campaigns
    • Quick learner and self-starter
    • Analytical bent of mind and logical reasoning
    • Awareness of HTML/CSS

    Good to Have Skills

    • Marketing Automation Platform
    • Experience in a marketing campaign management role (Customer Relationship Programs, Digital marketing tools and systems, Email Execution, Campaign Analytics)
    • Knowledge of lead scoring/ Lead Life Cycle
    • Understanding of campaign management life cycle and execution process flow

    Qualification Required: Bachelor's degree (Computer Science / Information Systems preferred), or equivalent experience.


    • Work on UI based platforms to set-up digital events, basis the event specifications received from requester.
    • Self-review the output and share for review/approval. Make sure the deliverable is as per the defined quality standards.
    • Adherence to all the required processes, checklist and service levels
    • Communication with internal/external stakeholder for campaigns
    • Flag any risks to the supervisor if needed or identified during the course of operations
    • Accountability for resolving client issues and escalating to the appropriate person to the point of resolution

    Other info

    What rewards will you get from us?

    Everything considered a company standard nowadays, plus more!
    work-from-home flexibility, notebook, mobile phone.

    On top of this, we offer:

    • Flexible working hours
    • Client facility
    • Informal and friendly environment
    • Potential to grow
    • Professional education