Technical Support with Dutch | remote
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
• Need to be a native or near-native speaker in: Dutch and English
• Must love music and gadgets!
• Interested in home network troubleshooting and configuration including wireless configuration, router settings, and Internet security software.
• Customer service oriented with excellent communication skills.
• Ability to troubleshoot problems, research and find answers to consumer questions
• Provide outstanding technical assistance to our customers through live troubleshooting and problem isolation.
• Identify, analyze and solve software and hardware issues.
• Work with music services and all operating systems (Mac, Android, Windows and iOS).
• Handling Pre-sales and Sales opportunities through both voice and e-mail contact and placing orders
• Providing clear and excellent customer care to existing or new customers
• Follow-up with the customer until the issue is resolved.