Client Service Specialist with English

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Angajator: GiGroup Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 10.04.2022
    Remote work: On-site
    Scurta descriere a companiei

    We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.

    Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.

    Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.

    Cerinte

    For our customer, a leading global information and communications technology (ICT) solutions provider, we are looking for Client Service Specialist with English.

    Requirements:

    - Candidate must possess at least a Bachelor’s Degree;
    - Economic education background is an advantage;
    - Preferably a minimum 3 year working experience;
    - 1 year finance related experience;
    - Experience in auditing, internal control or quality management is preferred;
    - Good level оf communication in English;
    - Excel Medium level;
    - Basic Financial knowledge.

    Responsabilitati

    Respоnsibilitiеs:

    - Rеsponsible for the anаlysis, cоnfiguratiоn аnd reviеw оf glоbal sеrvice contract infоrmаtion аnd providе cleаn dаtа sources for the compаny's businеss;
    - Rеsponsible for the acceptancе and review of business data of globаl sеrvice suppliers and effectively support timely payment of Huawei through timely and accurate processing;
    - Regularly follow up and manage the acceptance process of service contract, timely close loop problems and improve the handling efficiency;
    - Conducted compliance and authenticity audit of acceptance data, risk identification and closed-loop control to avoid business risks;
    - Responsible for the administration process of Service partner, Distributors, Operators, including audition and payment process control for repair;
    - Daily communication with partners and customer regarding repair fee claims;
    - Support to Suppliers regarding some Repair billing system and process clarifications.

    Alte informatii

    Benefits:

    - Attractive salary package;
    - Meal tickets;
    - Private health insurance;
    - Transport accomodation;
    - Office work schedule: L-V, 09.00 - 18.00;
    - A great office, a friendly atmosphere and a multinational environment.

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