2nd Line Transmission Engineer

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills, you are a great candidate:
• English (spoken and written)
• Knowledge and experience in telecommunication services and technologies
• Knowledge of Radio Transmission technologies, OSI layer 2, IP & MPLS protocols, IP routers.
• Team working oriented
• University degree (e.g.: ETTI)
• Vendor certificates for informatic systems dedicated to fixed and mobile telecommunication networks (Infinera/Coriant, Huawei, Nokia, SIAE) are a plus.
• 1-2 Years experience in Telecommunication.

Your day to day:
Preventive and corrective 2nd level troubleshooting ensuring quality and continuity of service and the restoring time for Microwave Transmission Network elements. In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.

With these activities, you will have a great impact on our business:
• In case of incident assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of IP Backhauling and Microwave Transmission Network.
• Perform proactive maintenance activities to prevent incidents and constantly optimize the network. Take corrective measures based on performance management and indicators trend analysis.
• Assure planned work activities, network rollout, software upgrades and parameter changes in IP Backhauling and Microwave Transmission Network ensuring quality of service and avoiding regression on network functionalities
• Evaluation and optimization of software and hardware performances.
• Technical remote support for field service engineers for both incidental and planned activities.
• Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network.
• Identify, develop and/or test automation solutions for daily activities.

Sounds like the perfect job? We’ve got even more to offer:
• In this pandemic period we have 100% work from home for your safety. After this pandemic period we have 2 days work from home per week!
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!
#_VOIS