Spare Parts Delivery Specialist - with Italian
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Huawei Enterprise Romania GSC focuses its goals on satisfying customer needs, reducing costs and ensuring smooth business operation.
Our Enterprise GSC offers 24/7 multi-channel access, multi-language support in 6 different languages (English, French, Spanish, Italian, Polish and German) and IT platforms used by our engineers to solve our customers’ problems. Huawei Enterprise Romania GSC is made of several teams: Marketing & Channel Support Center, Customer Care Representatives, Spare Parts Center, Network Operation Center, Technical Assistance Center and Remote Delivery Center.
In Romania we have 2 offices, located in Bucharest and Timisoara, with over 150 HCNP (Huawei Certified Network Professional) and HCIE (Huawei Certified Internetwork Expert) employees.
Customer focused and excellent verbal and communication skills in English;
Medium or Advanced written and spoken Italian skills
High attention to details;
Highly organized with the ability to prioritize own workload;
Proficient in Microsoft Office applications – Power-Point, Microsoft Excel & Word, Outlook – database management tools, Internet navigation;
Good customer skills.
You have an advantage if you have:
Work experience: logistics or warehouse management;
If you have knowledge of other foreign languages would be a plus.
Parts ordering: Order new spare parts from headquarters or supplier;
Parts allocation: Allocate parts to the appropriate warehouse to fulfill customer SLA;
Installation data base management: Assistance on management of the customer installation base report to make sure the stock is set properly;
Order management: Monitor and manage local warehouse partners to finish our orders base on requirement;
Parts return: Return the parts to designated destination;
Trouble solving: Analyze the business issues and solve them by case
Motivational salary package and annual performance bonus;
Private Medical Insurance;
Paid 4 hours leave per month;
Flexible work schedule;
Opportunity to work on shifts;
Weekly fruit day;
Opportunity to get certifications (HCNA, HCNP, HCIE) on Huawei products;
Life time learning environment and tools;
Only suitable candidates will be contacted!
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