Migration Specialist

Employer: Veeam Software
Domain:
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 16.09.2021

    Migration Specialist is responsible for supporting Sales in License Migration process by managing quoting process, advising on complex cases, accumulating and sharing expertise with internal teams and external teams on demand.

    Responsibilities include but are not limited to:



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    Managing Quoting process for License Migration cases within the established process


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    Coordinating with teams involved in Migration cases: sales, renewals, deal desk, licensing, others


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    Ensure proactive engagement from Sales into Migration cases


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    Maintains strong knowledge on current Migration policy, licensing and pricing.


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    Acting as knowledge center for internal and external teams on migration process and policies


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    Maintain reports and data on Migration cases, trends and presents it to sales management per request


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    Develop and assist in documenting (non) standard migration processes


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    Propose operations processes improvements that streamline Lic Migration process and policy to improve internal collaboration and customer experience


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    Work with management to ensure operational processes & procedures are unified across regional teams to avoid confusion amongst the teams about role responsibilities and execution.


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    Other duties as assigned.




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    Bachelor's degree


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    Proven Experience in B2B Environment in coordination and administrative capacity


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    Fluent English (other languages are a plus (any experience in Sales/Renewals/Licensing and Order processing will be a plus)


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    Good communications skills


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    Ability to understand the details, attention to detail, analytical skills


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    Good logical thinking skills


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    Ability to work with a large amount of information, in multitasking mode


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    Ability to work independently with limited direction in a fast-paced environment


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    Must be high energy, motivated self-starter


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    Ability to adapt to changes in roles and responsibilities


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    Organized, Responsible, Team Player.


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    Microsoft Tools (Excel, Word)