Consultant (employee benefits platform)

We are the leading technology recruitment and selection consultancy in Romania, working on highly specialized technologies for permanent and interim positions. Since our inception in 2001 as the first specialized IT recruitment agency in Romania we supported over 400 national and global clients in acquiring strategic IT talent for their business.

We are deeply passionate about technology and highly responsible about our work. We understand the pressure of the business and the fact that you need fast and quality results. Therefore we always go for the extra mile to deliver the best IT&C talent for your business, no matter how challenging the project may seem.

The role is located in Cluj; there is availability for full remote work
Technical Skills:
• Be able to perform simple and medium configuration tasks with no guidance or supervision
• Be able to design, build and perform unit testing on medium or complex outbound and inbound interface (eg. Payroll report, provider report)
• Be able to perform and test most high complexity configuration tasks with support or supervision where required
• Perform peer review and offer guidance to other colleagues within the team
• Make the necessary changes on the platform as agreed within the Scoping Document for projects
• Assess configuration impact and communicate this to stakeholders involved before the configuration starts

Quality Management at project level:
• Responsible for performing checks on in-flight projects to review statues / blockers / ensure quality gates are being fulfilled
• Take necessary measures to ensure no configuration incidents happen after Go Live. In case they do occur, proactively follow up and help restore service.
• Be able to explain and apply the SD processes and methodologies within the project team as well as reinforcing it as best practice
• Respect quality metrics targets according to Objectives
• Responsible and accountable for overall quality of own projects. Work closely together with QAG resource in order to assure quality standards as detailed by Confluence material

Communication management
• Input in meetings: Produces clear actions/minutes from meetings and circulates accordingly (where required)
• Owns communication on projects assigned: pro-actively informs project and internal stakeholders about status of work
• Relationship management: establish firm relationship internally with Client Management, Admin Tech, Helpdesk, Full Admin departments, or other internal teams, as applicable to the projects assigned
• Clients: developing Stakeholder management skills to improve relationships with a variety of client sponsors as well as direct project contacts
• Flag any capacity issues to the Pod Lead and project stakeholders and help provide an alternative solution in order to deliver on time
• Mentoring and providing guidance to Associate colleagues and contributing to peer and practice development
• Drive project huddles with key stakeholders

Consulting skills:
It is expected that the Consultant has a good understanding of the client’s capabilities and project flow and makes sure the quality gates are met in order to assure the quality of the product delivered.
• Accountable for ensuring that configuration best practice is followed throughout the project
• Own project work stream and make sure all stakeholders and Pod Lead is aware of progress in time
• Be able to manage own workload and shifting priorities
• Manage projects by following the internal methodology, using templates and the process flow described on Confluence
• Review the Scoping Document with the Client Manager
• Update JIRA in line with the project timescales and budget
• Use the Project Management training to create a Milestone Plan
• Update project documentation and get Sign-Off from the client
• Actively lead the UAT phase of a project to ensure successful completion. Manage the UAT calls and UAT board with the client
• Review the checklists and set the site to live
• Manage scope, budget / financials, communications, monitoring and reporting against targets and customer satisfaction
• Establishing firm relationships internally and externally, with particular emphasis on ensuring the experience of engaging with the Project Delivery Team and the wider business exceeds client’s expectations
• Create Milestone Plans and Action Logs when appropriate for the client
• Ensure the successful and timely delivery of projects/tasks assigned
• Successfully manage Scope and Change Control