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Customer Service Advisor with Italian
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Employer: | GiGroup Romania |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 08.11.2021 |
Remote work: | On-site |
We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.
Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.
Construiește-ți cariera cu noi! Contactează-ne pentru a explora cum te putem ajuta.
Gi Group is looking for a Customer Service Advisor with Italian for a very well known BPO company.
Qualifications:
B2 Italian level for speaking and writing;
PC and Microsoft Office skills;
Client and detail oriented;
Flexibility.
Main responsibilities:
Provides e-mail and phone assistance regarding the products delivery status and return;
Cooperates with accounting department and service providers in order to ensure the (re) payments work smoothly and flowless;
Demonstrate empathy towards the customer’s needs and concerns, while maximizing the opportunity to develop a relationship with the customer;
Participates to team and performance improvement activities (workshops, trainings, coaching, incentives).
What we offer:
Attractive salary;
Fix/variable bonuses;
Meal vouchers;
Transport reimbursement
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