Sales Technical Support

Angajator: Euro Games Technology
Domeniu:
  • Customer support - Client service
  • Secretariat - Administrativ
  • Transporturi
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.10.2021
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    Cerinte

    The ideal candidate:
    - Technical knowledge is a plus;
    - Higher education, with emphasis on technical education
    - Fluent in English at intermediate-advanced level (written and spoken) with good communication skills;
    - 1+ years experience in a similar position in a commercial environment (customer care, technical support);
    - Computer skills - intermediate/advanced: Word, Excel;
    - Adaptable person, proactive
    - Ability to work independently and to cooperate internally and externally
    - Directed toward details and ability for precise work.
    - prioritize and multitask
    - Customer-oriented skills, sense of service, good interpersonal skills with internal and external customers
    - Team-player, manages time and workload effectively

    Responsabilitati

    - Respond to requests for technical assistance via phone or electronically;
    - Follow standard help desk procedures;
    - Redirect problems to the appropriate resource;
    - Processing and centralizing database;
    - Preparation of specific reports;
    - Preparing and processing reports required by the head of the department.

    Alte informatii

    EGT is among the fastest-growing companies in the global gaming industry. Its subsidiary, EURO GAMES TECHNOLOGY Romania is an international trade company based in Bucharest.
    Today, a wide range of EGT products are operated in over 75 countries in Europe, Asia, South, and Central America, and Africa. Currently, EGT employs more than 1000 professionals.
    We don’t have rules, we offer you challenges. The main challenge is for you to continuously improve yourself, we are betting on your growth because we believe in you! Give us the chance to meet you and to present to you our job opportunities.

    We inform you that through your application submitted for this position, you express your consent to the processing of personal data contained in your resume. We also inform you that under Law 677/2001 on Personal Data Processing, you have the right to information, the right to access/update your personal data, the right to oppose at any time the processing of personal data, and request the deletion of your information from our databases.