Support engineer - 18 months contract (remote, Romania)
...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
This is in a nutshell the Lugera team in Romania.
A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!
We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”
And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!
Everyone who applies for a Lugera job is officially a citizen of our republic!
Customer support experience;
Confident in reading, writing and speaking English + German/French/Italian/Spanish/ other language;
Knowledge and background on Microsoft Intune/ Microsoft Endpoint Configuration Manager (SCCM);
Knowledge of MDM platforms (vmware Airwatch, MobileIron, Maas360 etc);
Group Policy configuration, Software and Patch Management, Operating System Deployment;
Configuration of client endpoints and endpoint management.
Solving technically, complex problems while working with the company's most strategic enterprise customers;
Being responsible for the customer support experience;
Troubleshooting and solving customer technical issues;
Sharing best practices and transparency within and across teams;
Identifying cases that require escalation (either technically or strategically).
For our client, the largest American software producer in the world, we are looking for an Intune Support Engineer for 18 months contract.