(HR) Total rewards Specialist

Employer: TELUS International
  • Accounting - Finance
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 26.09.2021
    Short company description

    TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

    The company's solutions cover customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling all stages of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, and healthcare industries.

    The company serves clients in over 50 languages. TELUS holds a ~63% interest in TELUS International with Baring Private Equity Asia and Competence Call Center management holding the remaining ~33% and ~3%, respectively. Learn more at: telusinternational.com”


    Required Experience, Skills & Competencies:

    - Fluency in English
    - Minimum 2 years of Compensation & Benefits, Payroll or Finance experience
    - Strong relevant experience, or combination of education and work experience
    - Experience in analysing data
    - Highly competent in MS Excel, PowerPoint & other analytical tools
    - Possess a natural curiosity, analytical mind, and excellent organizational skills with the ability to prioritize workload and multi-task
    - Has a proven track record in stakeholder management & are customer focused
    - Innovative and assertive team player with skills to influence and communicate at all levels
    - Highly organized and proactive, with excellent attention to detail and drive to resolve issues
    - Preferred Experience, Skills & Competencies:
    - Highly PC literate with knowledge of HRIS (Workday an advantage), reporting tools and spreadsheet applications.


    Specific Responsibilities May Include:

    - Build and maintain market-competitive salary structures for a diverse group of jobs, reflecting the company’s strategy for attracting and retaining key talent
    - Ensure compliance with local labor codes and regulations, as well as company philosophy
    - Lead the annual Market Analysis and Salary Planning process for the countries you support, reconciling market position and projected market movement with affordability and internal equity constraints
    - Design and maintain attractive benefit programs for team members that aid in the retention of key talent
    - Provide cost estimates to Solutions and Pricing teams for new roles
    - Manage and execute key compensation programs such as Annual Merit Increase and Performance Bonus
    - Participate in the automation of compensation processes in Workday
    - Provide compensation recommendations for leadership team members during recruitment and promotion
    - Develop and execute policies related to compensation and benefits for the countries you support
    - Provide guidance to leaders for addressing issues related to internal equity, reorganization, or other restructuring

    Other info

    We offer:

    - Stable job - permanent labor contracts
    - Monthly meal tickets
    - Public transportation and gym subscriptions reimbursement, after trial period
    - Private medical insurance coverage
    - Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
    - International career - regular training and international career opportunities
    - Multilingual exposure - improve your spoken and written language skills
    - Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. - - - Enjoy our relax and play areas!
    - Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long